If you have ever received a house cleaning quote that looked lovely at first glance, only to discover extra charges later, you will know how frustrating it feels.

Spilled tea on a cream carpet? Mud tracked in after a wet Hampstead walk? Or maybe the hallway just looks a bit tired, even though you vacuum it regularly.

If you let property in Flask Walk, you already know the awkward bit is rarely the letting itself - it is the handover.

If you live on or near Heath Street, you already know the flats have their own rhythm: older building quirks, compact layouts, shared entrances, sash windows that collect dust faster than you'd expect, and that awkward little corner where cleaning tools go to disappear.

If you live near Hampstead Heath, you already know the area has a certain rhythm to it.